Articles from xtype

xtype, the Technical Governance Platform for ServiceNow, today announced the launch of its 2026 State of ServiceNow Operations Survey, launching at The ServiceNow World Forum in New York. Building on the success of its inaugural 2025 report, xtype is inviting ServiceNow customers worldwide to share their experiences managing and governing the Now platform as platform adoption and AI capabilities continue to accelerate.

xtype today announced that Simon Short, senior vice president of customer excellence at ServiceNow, has joined its Board of Directors. Short has extensive industry experience across both software and customer success, including as former EVP of customer success at Salesforce, former CTO at Capgemini, and global lead for Capgemini’s Digital Customer Experience (DCX) Global Service Line. At ServiceNow, Short leads the Customer Excellence Group, ensuring ServiceNow customers achieve exceptional outcomes from their platform investments.

xtype today unveiled the first native governance platform for ServiceNow, helping enterprises eliminate the governance gaps that delay critical projects and expose them to compliance risk. Early adopters report shipping 23% more user stories per release, slashing cloning downtime by 75%, and achieving audit-readiness without slowing innovation.

xtype, the Multi-Instance Governance Platform company, today released its inaugural 2025 State of ServiceNow Operations Report, revealing valuable insights into how organizations are governing their ServiceNow implementations. The comprehensive study examines operational practices across instance management, development processes, security, and governance - as well as Gen AI adoption - as organizations expand their ServiceNow footprints.

xtype, the ServiceNow Multi-Instance Management Platform company, today announced the launch of its innovative xtype Preflight AI Agent, an advanced AI-powered validation tool designed to ensure update set viability before deployment. xtype will demonstrate this groundbreaking technology at the AI Innovation Zone at the upcoming ServiceNow Knowledge event, May 6-8 in Las Vegas.

xtype, the Multi-Instance Management Platform company, today announced it has launched its feature store app xtype Enterprise on the ServiceNow® Store. With the new listing on the ServiceNow Store, xtype Enterprise becomes more accessible to the worldwide teams that use the ServiceNow Platform.

xtype, the Multi-Instance Management Platform company, today announced it has achieved Advanced Platform Partner status in the ServiceNow Partner Program. This milestone reflects xtype's growing momentum in the ServiceNow ecosystem and its commitment to helping companies maximize their ServiceNow investment, reduce operations overhead, increase team capacity, ensure compliance and governance, and optimize workflows for maximum efficiency.