Awards Recognize Excellence in Customer Service Across 18 Consumer Categories
Elliott Advocacy, the nonprofit online consumer advocacy organization, has opened the ballot for its 2024 Readers’ Choice Award, which recognizes excellence in customer service across 18 categories. Votes can be cast now until noon, January 22, 2024. To vote, please visit: https://elliottadvocacy.org/awards/
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Winners will be announced on January 23, 2024.
Sponsored by Medjet, the leading air medical transport and security response membership program for travelers, the Elliott Advocacy Readers’ Choice Award is an annual recognition of companies in various consumer sectors that offered outstanding customer support and service the previous year. Readers can vote for their favorite travel and consumer brands of 2023 based on their experience engaging with the companies last year.
“Our Readers’ Choice Award empowers consumers to discover the highest quality products and services across categories like air travel, cruise lines, apparel, and cars,” says Christopher Elliott, founder of Elliott Advocacy.
Now in its 19th year, the Readers’ Choice Award continues to be recognized as one of the premier customer service honors in America. Consumers can vote for one of the following brands in each category. The 2024 Award nominees are:
- Hotel Chain: Accor, Best Western, Choice Hotels, Hilton, Hyatt, InterContinental (IHG), Marriott, Wyndham Hotel Group and Radisson Hotel Group
- International Car Manufacturer: Acura, Honda, Infiniti, Isuzu. Lexus, Mercedes, Mazda, Mitsubishi, Subaru, Suzuki, Toyota, Volvo and VW
- Car Rental Company: Ace, Advantage, Alamo, Avis, Audi on demand, Budget, Dollar, Enterprise, Fox, Hertz, National, Thrifty and Sixt
- Domestic Airline: Allegiant Air, American Airlines, Alaska Airlines, Avelo Airlines, Breeze Airways, Delta Air Lines, Frontier Airlines, Hawaiian Airlines, JetBlue Airways, Southwest Airlines, Spirit Airlines and United Airlines
- Travel Agency Network: American Express Travel, Ensemble Travel Group, Travel Leaders Network, Signature Travel Network and Virtuoso
- Theme Park: Animal Kingdom (Disney World), Busch Gardens (Tampa), Busch Gardens (Williamsburg), California Adventure Park (Disneyland), Cedar Point, Disneyland, Epcot (Disney World), Hersheypark, Hollywood Studios (Disney World), Islands of Adventure (Orlando), Kings Island, Knotts Berry Farm, Magic Kingdom (Disney World), Six Flags Great Adventure, Six Flags Magic Mountain, SeaWorld (San Diego), Universal Studios (Hollywood) and Universal Studios (Orlando)
- Cruise Line: Azamara, Carnival, Cunard, Celebrity, Holland America, Disney, MSC. NCL, Princess, Royal Caribbean, Viking, Regent Seven Seas and Seabourn
- Specialty Travel Insurance: Arch RoamRight, Cavalry Travel Insurance (Ripcord), Seven Corners, Travel Insured International, VisitorsCoverage and World Nomads
- Travel Insurance: Allianz Global Assistance, Amex Assurance, Aon Affinity, AXA Travel Insurance, Berkshire Hathaway, Generali Global Assistance, HTH Worldwide, Travel Guard, Travelex and Trip Mate
- Domestic Car Manufacturer: Buick, Chrysler, Chevrolet, Cadillac, Ford, GMC, Jeep, Lincoln, Tesla
- Wireless Carrier: AT&T, Consumer Cellular, Cricket, Google Fi, Nextel Communication, T-Mobile, TracFone Wireless, Verizon Wireless and Sprint
- Subscription TV: AT&T U-verse, Bright House Network, Cablevision Systems, Charter Communications, Comcast, Cox Communications, DirecTV, DISH Network, Mediacom, Suddenlink, Time Warner Cable and Verizon Fios
- Vacation Rental: Airbnb.com, Flipkey.com. Tripping.com, VRBO.com and Vacasa.com
- Apparel: American Eagle, Abercrombie & Fitch, Aeropostale, Forever 21, Gap, J. Crew, H&M, Inditex, Land’s End
- International Airline: Air China, Air New Zealand, Air France, British Airways, Cathay Pacific, easyJet, Emirates, KLM, Korean Air, Lufthansa, Qantas, Turkish Airlines, Ryanair, Singapore and Virgin Atlantic
- Online Travel Agency: Booking.com (includes Kayak and Priceline), Fareportal (includes Cheapoair, OneTravel, Travelong), Expedia (includes Hotwire, Orbitz and Travelocity) and TripAdvisor (includes FlipKey and Viator)
- Ground Transportation: Car2Go, Greyhound, Kyte, Lyft, Megabus, Uber, Turo and Zipcar
- Luggage: American Tourister, Away, Briggs & Riley, Eagle Creek, Delsey, Globe-Trotter, Hartmann, Samsonite, Travelpro, Tumi and Victorinox
Additional sponsorship for the Elliott Advocacy 2024 Readers’ Choice Awards is provided by Allianz. To vote, please visit: https://elliottadvocacy.org/awards/
ABOUT ELLIOTT ADVOCACY:
Elliott Advocacy is a 501(c)(3) nonprofit consumer advocacy organization that empowers consumers to solve problems and help those who can’t. We do it through direct consumer advocacy, journalism, and by maintaining the largest database of executive contact information on the Internet for consumers.
ABOUT MEDJET:
Medjet was the first company in the U.S. to implement the air-medical transport membership concept, and is frequently referred to as “first and best”. Since 1991, Medjet has forged a global network of air medical transport and security response providers and at any given time, has access to hundreds of air ambulances, commercial medical escorts, and highly trained security and crisis response personnel, ready to launch from both domestic and international locations. The company most notably differentiates from other players in the market through its commitment to arrange air medical transfer, regardless of medical necessity, to the member’s hospital of choice in their home country. It is the preferred program for virtually every major luxury travel consortium (Virtuoso, Signature, Westa) and thousands of discerning organizations including AARP, Morgan Stanley and the NFL.
Medjet memberships are available to residents of the U.S., Canada and Mexico and protect members while traveling 150 miles or more from their primary residence.
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